Examlex
A restaurant chain wants to improve its marketing information function by doing regular customer surveys using a random sample of consumers, and by placing comment cards on the tables in all of its locations. This effort would likely be financed with:
Customer Satisfaction
The measure of how products and services supplied by a company meet or surpass customer expectation.
Work-life Balance
The equilibrium between professional responsibilities and personal activities, aiming to support individual well-being.
Measuring HR
The process of quantifying the efficiency and effectiveness of human resource practices within an organization.
Competitive Advantage
A unique attribute or position that allows an organization to outperform its competition, such as superior product quality, cost leadership, or customer service.
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