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Learning Is a Change in a Person's Thought Processes Caused

question 127

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Learning is a change in a person's thought processes caused by prior experience.


Definitions:

Bonus

A payment made at management’s discretion when the salesperson attains certain goals; usually given only periodically, such as at the end of the year.

Sales Management

Involves the planning, direction, and control of personal selling activities, including recruiting, selecting, training, motivating, compensating, and evaluating, as they apply to the sales force.

Personal Selling Activities

Direct interaction between sales representatives and potential customers to persuade the customer to make a purchase.

Salesperson Traits

Characteristics or qualities that are typically found in successful sales professionals, such as persuasion, communication skills, and resilience.

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