Customer Service Is Needed When a Customer Wants the Seller

question 69

True/False

Customer service is needed when a customer wants the seller to resolve a problem with a purchase.

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Definitions:

Supply Chain Responsiveness

The agility of a supply chain in responding to changes in demand, supply, and market conditions to maintain service levels and customer satisfaction.

Substitute Similar Products

Products that can be used in place of one another due to similarities in functionality, quality, or purpose.

Short Lead Times

The brief period between the initiation of a process and its completion, often associated with the efficiency of production or supply chain operations.

Coronal Section

A coronal section is an anatomical slice of the body or organ that divides it into front (anterior) and back (posterior) parts.