Charter Communications Uses the Order-Call Ratio to Measure the Performance

question 137

Multiple Choice

Charter Communications uses the order-call ratio to measure the performance of its salespeople. If, in the past year, a salesperson made $13 million in sales, called on 4,312 potential business customers (either by phone or in person) , and got 1,216 orders, what was this sales rep's order-call ratio (to the nearest whole number percent) ?

• A) 12 percent
• B) 18 percent
• C) 28 percent
• D) 36 percent
• E) 355 percent

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Definitions:

Migrants

individuals or groups who move from one region or country to another, often for reasons such as better employment opportunities, safety, or to join family.

Primary Types

Basic categories or initial classifications used to organize or categorize objects, concepts, or processes based on their fundamental characteristics.

Migration

Mobility in geographic space, involving a temporary or permanent change in the usual place of residence. Internal migration is movement within countries; external migration is movement to a foreign country.

Structural Power

The influence and control exerted by social and economic structures within society, which can shape the behavior and opportunities of individuals and groups.