A Firm's Initial Sales Training Program Should Cover Company Policies

question 237

True/False

A firm's initial sales training program should cover company policies, product information, building relationships with customers, and selling skills.

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Definitions:

Organizational Design

The process of structuring an organization's roles, responsibilities, and resources to achieve its goals efficiently.

Demands of the Situation

The requirements or challenges inherent in a particular context or scenario that influence how one needs to act or respond.

Situational Factors

External influences that affect an individual's behavior or decision-making process, often considered in marketing to understand consumer behavior in different contexts.

Span of Control

The number of subordinates that a manager or supervisor can directly control, influencing the complexity and structure of the organization.