When a Customer Calls the 800 Toll-Free Number at L

question 215

Multiple Choice

When a customer calls the 800 toll-free number at L.L. Bean in Freeport, Maine, to order a new chamois shirt, the person who answers the customer's questions is a:

• A) Retailer's order taker.
• B) Missionary salesperson.
• C) Supporting salesperson.
• D) Retailer's order getter.
• E) Technical specialist.

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Definitions:

Progression Principle

A concept in fitness and training that advocates for the gradual increase of the intensity, duration, and frequency of exercise for improved results.

Security

Measures taken to protect a company’s data, networks, and systems from theft, damage, or unauthorized access.

Stability

The condition of being steady, constant, and free from change or variation, often aimed for in both economic and organizational contexts.

Progression Principle

A concept in fitness and training that emphasizes the need for increasing the intensity and workload over time to achieve continued improvement.