Customer Service Reps Are More Useful for "Keeping" Customers, Rather

question 232

True/False

Customer service reps are more useful for "keeping" customers, rather than "winning" new customers.

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Definitions:

Duplicate Data

Identical copies of data that can occur within a database or dataset, often leading to redundancy and inaccuracies.

Microsoft Access

This Microsoft system for database management unites the relational Microsoft Jet Database Engine with a user-friendly graphical interface and software development utilities.

Manage Data

The process of organizing, storing, protecting, and controlling access to data to ensure its accuracy, reliability, and availability for users.

Define Fields

The process of specifying the name and data type for each column in a database or spreadsheet.