Which of the Following Is an Example of Inbound Communication

question 38

Multiple Choice

Which of the following is an example of inbound communication with a customer seeking new hiking boots? (Timberland is a brand of hiking boots)

• A) A searches for and then visits the website of a Timberland to read about boots.
• B) The customer receives a mailing that features Timberland boots from a local shoe store.
• C) Timberland runs television ads on its new boots.
• D) The customer reads Timberland's CEO Twitter messages.
• E) The customer goes into a store selling Timberland boots.

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Definitions:

Lockbox System

A service offered by banks to companies for the collection of payment from customers, involving the use of a special post office box to speed up the deposit process.

Miller-Orr Model

A financial management model that helps firms to decide on the optimal level of cash balances under conditions of uncertainty.

Average Cash Balance

The mean amount of cash held by a company over a specific period of time.

Weighted Average Delay

The average time delayed, taking into account the importance or weight of each component being delayed.