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The Two Keys to Improving How People Implement Quality Service

question 78

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The two keys to improving how people implement quality service are: (1) training and (2) more inspectors.


Definitions:

Formal Charges

A bookkeeping tool used in chemistry to assign charges to atoms in a molecule, calculated based on the valence electrons an atom is expected to have versus the electrons it actually controls.

Plus Four Estimate

A technique in constructing a confidence interval that adds four to the sample size (two successes and two failures) for estimating proportions with small samples.

Standard Error

A measure of the dispersion of sample mean estimates from the population mean.

True Proportion

The actual proportion of a particular outcome within the entire population.

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