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In a Grocery Store's "Valued Customer" Program, Every Shopper Gets

question 126

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In a grocery store's "valued customer" program, every shopper gets a card that he/she presents to the clerk in the checkout aisle. The card is scanned along with the customer's groceries. The store's computer system tracks each shopper's purchases and automatically provides special valued customer discounts. Every month, the customers in the program receive a newsletter containing coupons that are based on the customer's purchase history. For example, someone purchasing a lot of baby formula and disposable diapers might get a coupon for a free box of baby wipes. This valued customer program is based to a large extent on which of the following types of research?


Definitions:

Organizations

Structured groups of people who come together to achieve specific goals, following a systematic approach and defined roles.

Creativity

The capacity to generate unique and beneficial ideas or answers.

Effective Managers

Effective Managers are individuals who achieve organizational goals through planning, organizing, leading, and controlling resources efficiently and effectively.

Creativity

The ability to produce original and valuable ideas or solutions by thinking beyond traditional frameworks or patterns.

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