When a Company Creates a Rating Form for Its Suppliers

question 177

Multiple Choice

When a company creates a rating form for its suppliers and rates their on-time delivery, product quality, service advice, and so forth, in order to determine which suppliers to put on an approved list of suppliers for specific products, this process is called a(n) :

• A) JIT rating.
• B) resident buyer analysis.
• C) vendor analysis.
• D) ISO 9000 certification.
• E) buying center analysis.

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Definitions:

Product Knowledge

An understanding of a product’s features, benefits, applications, and potential limitations, crucial for effective marketing and sales strategies.

Routine Problem Solving

A decision-making approach used for frequently encountered, low-involvement purchase decisions, involving minimal effort and consideration.

Consumer Touchpoints

A marketer’s product, service, or brand points of contact with a consumer from start to finish in the purchase decision process.

Purchase Decision Process

The stages consumers go through before, during, and after making a purchase, including recognition of needs, information search, evaluation of alternatives, purchase decision, and post-purchase behavior.