____________________ Is the Extent to Which a Firm Fulfills a Customer's

question 353

Multiple Choice

____________________ is the extent to which a firm fulfills a customer's needs, desires, and expectations.

• A) Customer forecast
• B) Customer satisfaction
• C) Customer service
• D) Customer support

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Definitions:

Across Cultures

Pertaining to or considering the differences, similarities, and relationships between cultures.

Challenges

Difficulties or obstacles that require effort and determination to overcome, often leading to personal growth or development.

Diagnostic and Statistical Manual

A comprehensive classification of officially recognized psychiatric disorders, published by the American Psychiatric Association, used by healthcare professionals.

Major Changes

Significant alterations in one's life or environment, which could impact behavior, lifestyle, or societal structures.