Customer Value Is the Difference That a Customer Sees Between

question 265

True/False

Customer value is the difference that a customer sees between the benefits of a firm's offering and the costs of obtaining those benefits.

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Definitions:

Short Term

A period of time that is immediate or not very long, often referring to plans or investments spanning a few months to a year.

Tailored Sourcing

A sourcing strategy that is customized to fit the specific needs and requirements of a business, often involving close collaboration with suppliers.

Lead Time

The amount of time that elapses between the initiation and completion of a process, such as the time from placing an order to delivery.

Backup Supplier

A secondary source for goods or materials, used in case the primary supplier fails to deliver, to ensure continuity of supply in the production or distribution process.