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RL Inc. ,an American insurance company,attempted to sell life insurance in Spain.However,the company failed to understand that life insurance policies are viewed with a negative attitude in Spain.People are averse to profiting from someone else's death,and hence the company failed to reach its sales target.In this scenario,RL Inc.experienced:
Decentration
The cognitive ability to consider multiple aspects of a situation simultaneously, rather than being focused on a single viewpoint.
Objectivity
Refers to the practice of being impartial, fair, and unbiased in judgment or analysis.
Preoperational
A stage in Jean Piaget's theory of cognitive development (ages 2 to 7) where children start to use language and think symbolically but lack the ability for abstract thinking.
Transform Information
The process of changing or converting data and information into a different format or structure for understanding or analysis.
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