Which of the Following Refers to Responsiveness

question 79

Multiple Choice

Which of the following refers to responsiveness?

• A)The willingness or readiness of employees or professionals to provide service
• B)The consistency and dependability of a service performance
• C)The physical evidence of a service
• D)The knowledge and competence of service providers and the ability to convey trust and confidence

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Definitions:

Social Solidarity

The bonds that unite individuals within a society, based on shared norms, values, and interests, facilitating societal cohesion.

Messages

are units of communication intended to convey information, thoughts, or feelings from one entity to another.

Enlightenment

A philosophical movement in the 17th and 18th centuries emphasizing reason, individualism, and skepticism of traditional doctrines.

Collective Worship

Describes the act of a group of individuals coming together to honor, praise, or pray to a deity or higher power, emphasizing community and shared belief.