Which of the Following Refers to Responsiveness

question 79

Multiple Choice

Which of the following refers to responsiveness?

• A)The willingness or readiness of employees or professionals to provide service
• B)The consistency and dependability of a service performance
• C)The physical evidence of a service
• D)The knowledge and competence of service providers and the ability to convey trust and confidence

---

Definitions:

Dividend Cuts

A reduction in the dividend amount announced by a company, usually due to financial difficulties or a need to conserve cash.

Cash Dividends

Payments made by a corporation to its shareholders from its earnings in the form of cash.

Bond Restriction

Conditions or covenants included in a bond agreement that impose certain limitations on the issuer's actions.

Current Ratio

A liquidity ratio that measures a company's ability to pay short-term obligations using its current assets.