Which of the Following Explains the Reason Why the Quality

question 10

Multiple Choice

Which of the following explains the reason why the quality of services can vary more than the quality of goods?

• A)Unlike that of products,producers of services have procedures to prevent,identify,and correct defects.
• B)Most services are human performances and are often customized to the needs of a buyer.
• C)Producers of goods typically customize products to the needs of a buyer.
• D)Unlike services,customers are more likely to purchase defective products.

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Definitions:

Putrid

Describes something that is decaying or rotting and emits a foul smell.

Vertical Stripes

A pattern or design consisting of lines that run up and down, often used in fashion and design for its visual effects.

Horizontal Stripes

A pattern consisting of parallel lines that run across the width of an object or surface.

Innate

Refers to qualities, abilities, or knowledge that are present in an individual from birth.