In the Context of Relationship Marketing,the Notion of Clients Differs

question 48

Multiple Choice

In the context of relationship marketing,the notion of clients differs from customers in that clients:

• A)are statistics with their needs being reflected in market summaries.
• B)are served as part of a large mass of people.
• C)have no strong reason to feel loyalty to a service provider.
• D)are served by a trained professional who has been assigned to them.

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Definitions:

Remote Location

A place or site that is situated far from the main or central office, often accessed or controlled via the internet.

Cyberbullying

The use of digital technologies, such as the internet and mobile phones, to bully, harass, or intimidate individuals.

Technology Addiction

A compulsive behavior pattern related to the overuse of technology, leading to negative social, emotional, or physical consequences.

Security Breach

An incident that results in unauthorized access to data, applications, networks, or devices, potentially leading to the exposure of confidential information.