In Terms of Uniformity, Which of the Following Is a Difference

question 86

Multiple Choice

In terms of uniformity, which of the following is a difference between services and goods?

• A) Owing to customer non-participation, services are often linear, while goods are non-linear.
• B) Services often involve a short-term, impersonal relationship between buyer and seller, while goods often involve a personal, long-term relationship.
• C) Because of high involvement on the part of a buyer, services tend to be unique, while goods do not vary in quality.
• D) Services can be inventoried uniformly, while goods face stockouts due to their heterogeneous nature.

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Definitions:

Upper Quartile

The value below which 75% of the observations in a group of data fall, marking the upper 25% of the data.

Weights

A measure of the heaviness of an object or the importance assigned to elements in a computational operation.

Police Officers

Law enforcement members responsible for maintaining public order, enforcing laws, and preventing, detecting, and investigating criminal activities.

Whiskers

In a box plot, the lines that extend from the quartiles to the furthest data points within a reasonable range, representing the spread of the bulk of the data.