Which of the Following Critical Components of Internal Marketing Would

question 64

Multiple Choice

Which of the following critical components of internal marketing would typically help people who deliver service to know how their work fits in the broader scheme of business operations?

• A)An emphasis on teaching employees to have good attitudes
• B)An energetic follow-through process
• C)A careful selection process in hiring frontline employees
• D)A clear,concrete message conveying a particular service strategy

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Definitions:

Fallacy of Accent

A logical fallacy that arises from placing undue emphasis on certain words or phrases in an argument, potentially altering their intended meaning.

Foreign Accent

The distinctive way of speaking a language that is not one's native language, often influenced by the phonetics of the speaker's first language.

Information Confirmation

The tendency to seek, interpret, and remember information that confirms one’s preconceptions.

Ad Hominem Fallacy

Instead of presenting a counterargument, we attack the character of the person who made the argument.