Exhibit 18

question 32

Multiple Choice

Exhibit 18.3.The following table shows the annual revenues (in millions of dollars) of a pharmaceutical company over the period 1990-2011. Excel scatterplot shown above indicates that the annual revenues have an increasing trend.Therefore,linear,exponential,quadratic and cubic models were used to fit the trend,and the following relevant information became available after applying linear regression. Refer to Exhibit 18.3.When three polynomial trend equations are compared,which of them provides the best fit?

• A)linear
• B)exponential
• C)quadratic
• D)cubic

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Definitions:

Explicit and Implicit Coercion

Force or pressure applied in a clear, direct way (explicit) or in a more subtle, indirect manner (implicit) to compel someone to act in a certain way.

Flight Attendants

Airline personnel responsible for ensuring the safety, comfort, and well-being of passengers during flights, including performing safety briefings and providing customer service.

Resistance to Change

The reluctance or refusal to adapt to changes in the workplace or environment, which can stem from various personal or organizational reasons.

Refreezing

The final stage in the Lewin's change model where new behaviors or processes are solidified into the organization's culture after a change has been implemented.