Exhibit 5-16

question 76

Multiple Choice

Exhibit 5-16.According to geologists,the San Francisco Bay Area experiences five earthquakes with a magnitude of 6.5 or greater every 100 years. Refer to Exhibit 5-16.What is the probability that one or more earthquakes with a magnitude of 6.5 or greater will strike the San Francisco Bay Area in the next year?

• A)0.0488
• B)0.1353
• C)0.4878
• D)0.9512

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Definitions:

Yield

The term yield represents the earnings generated and realized on an investment over a particular period of time, expressed as a percentage based on the investment’s cost, its current market value, or its face value.

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A management tool that visually displays important marketing metrics and KPIs to help decision-makers monitor and analyze performance.

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Service Sweethearting

An unethical practice where an employee gives unauthorized benefits to a customer, such as discounts or free products.