Amounts Spent by a Sample of 200 Customers at a Retail

question 90

Multiple Choice

Amounts spent by a sample of 200 customers at a retail store are summarized in the following relative frequency distribution. The mean amount spent by customers is closest to:

• A)$17.5
• B)$20.0
• C)$22.5
• D)$50.0

---

Definitions:

Employees

Individuals who work for another person or organization in return for financial or other compensation.

Emotional Dissonance

The conflict or discrepancy between the emotions people feel and the emotions they display due to professional or social roles.

Emotional Dissonance

A condition of having to express emotions that are not genuinely felt, often experienced by individuals in customer service or client-facing roles.

Emotional Display Rules

Social norms or cultural guidelines that dictate how and when emotions should be expressed.