Exhibit 2-4

question 21

Multiple Choice

Exhibit 2-4.Students in Professor Smith's Business Statistics course have evaluated the overall effectiveness of the professor's instruction on a five-point scale,where a score of 1 indicates very poor performance and a score of 5 indicates outstanding performance.The raw scores are displayed in the accompanying table: Refer to Exhibit 2-4.What is the relative frequency of the students who gave Professor Smith an evaluation of 3?

• A)0.3
• B)0.5
• C)9
• D)15

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Definitions:

Constructive Conflict

The positive and productive resolution of differences and disagreements that contributes to the goals and success of a group or organization.

Positive Application

The act of applying a concept, principle, or method in a way that results in beneficial or favorable outcomes.

Organizational Conflict

A disagreement or discord arising within an organization due to differing interests, goals, or values among members.

Conflict Forms

refer to the different types or nature of disagreements and disputes that can arise within an organization, impacting relationships and productivity.