Exhibit 2-1

question 97

Multiple Choice

Exhibit 2-1.An auto parts chain asked customers to complete a survey rating the chain's customer service as average,above average,or below average.The following shows the results from the survey: Refer to Exhibit 2-1.The proportion of customers that felt the customer service was average is closest to ______.

• A)0.20
• B)0.33
• C)0.46
• D)0.53

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Definitions:

Semantic Memory

A type of long-term memory involving the capacity to recall words, concepts, or numbers, which is essential for the use and understanding of language.

Chunk

A meaningful unit of information; it may be composed of smaller units.

Episodic Memory

A type of long-term memory that involves the recollection of specific events, situations, and experiences.

Episodic Memory

The type of long-term memory that involves the recollection of specific events, situations, and experiences.