A Quality Circle Studying the Problem of Incorrect Prices on Purchase

question 1

Multiple Choice

A quality circle studying the problem of incorrect prices on purchase orders identified several potential causes: incorrect information from requesting department, out-of-date catalogs from suppliers, defective computer software, and worker practices in the purchasing department.These potential cause-and-effect relationships are best illustrated by a _______________.

• A)check list
• B)Pareto chart
• C)control chart
• D)point-and-figure chart
• E)Fishbone diagram

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Definitions:

Ethical

Pertaining to or dealing with morals or the principles of morality; pertaining to right and wrong in conduct.

Progress Report

A document that describes the status of a project or task, detailing what has been completed and what remains to be done.

Status Report

A document or update that provides information on the current status of a project, task, or operation.

Directive

A formal instruction or order given by someone in authority, often used in organizational or governmental contexts.