How Can Managers Effectively Convey Impressions of Empathy and Power

question 55

Multiple Choice

How can managers effectively convey impressions of empathy and power?

• A) tone of voice
• B) physical appearance
• C) work environment
• D) body language

---

Definitions:

Social Discrimination

The unfair or prejudicial treatment of individuals or groups based on characteristics such as race, gender, age, or sexual orientation.

Central Route

A method of persuasion that involves deeply processing the content of a message, focusing on logic and arguments.

Elaboration Likelihood Model

A theory explaining how people process persuasive information, either through deep, critical thinking (central route) or superficial cues (peripheral route).

Prejudice

A preconceived opinion or bias against an individual or group without sufficient information or experience.