The Degree to Which Customers Are Satisfied and Are Committed

question 75

Multiple Choice

The degree to which customers are satisfied and are committed to future purchases of a desired brand is called

• A) brand awareness.
• B) brand relations.
• C) brand loyalty.
• D) brand intensity.

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Definitions:

Guesses

Estimates or predictions made without sufficient information or knowledge, relying on intuition rather than data.

Questions Correctly

A measurement or metric referring to the amount or percentage of questions answered accurately.

Excellent Health

A term used to describe a state of optimal physical and mental well-being.

Probability

A measure of the likelihood or chance that a particular event will occur, expressed as a number between 0 and 1.