Jermaine and Denise Are the Owners of a Small Company

question 50

Multiple Choice

Jermaine and Denise are the owners of a small company. They are moving to a new office space and need to decide on a layout that will work best for them and their 12 employees. Jermaine wants to have one big communal workspace for all employees, including Denise and himself; a conference room; a big break room; and two smaller rooms with doors where employees can go if they need to have a private telephone conversation with a client. Denise wants offices for Jermaine, herself, and their two department managers; cubicles for all other employees; a conference room; a meditation room; and a small break room. After talking, Denise and Jermaine each agree to make certain concessions in order to get what they want. Together, they agree that Denise and Jermaine will have offices, and the managers and other employees will share a communal workspace. They will also have a conference room, a meditation room, a large break room, and one room for private calls with clients. What conflict management strategy have Jermaine and Denise used?

• A) collaboration strategy
• B) competitive strategy
• C) compromising strategy
• D) accommodation strategy
• E) conflict avoidance strategy

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Definitions:

Egotism

An excessive and exaggerated sense of self-importance and lack of consideration for others’ feelings.

Incongruence

A psychological state in which there is a mismatch or conflict between one's perceived self and the actual experience, leading to discomfort or tension.

Self-Efficacy

The belief in one's ability to successfully accomplish tasks and control one's own environment.

Self-Realization

The process of fully understanding and actualizing one's own potential or true self.