Regarding Good Phone Techniques, When Screening Calls for Others, It

question 6

Multiple Choice

Regarding good phone techniques, when screening calls for others, it is important to

• A) only identify yourself.
• B) only offer assistance.
• C) first identify the organization and yourself and then offer assistance.
• D) identify the organization and yourself and then ask if the caller can hold until the executive is ready.
• E) identify the organization and offer assistance.

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Definitions:

Sexual Contact

Any form of touch or interaction between individuals that is intended to stimulate or result in sexual arousal or gratification.

Affirmative Consent

A clear, voluntary agreement to engage in specific sexual activity, communicated by words or actions.

Noncoerciveness

The principle or quality of refraining from using force or pressure in dealing with others, especially in the context of sexual activities.

Statutory Rape

A legal term for sexual activities involving an adult and a minor below the age of consent, regardless of consent on the part of the minor.