Which of the Following Statements Is True of Using a Strategic

question 23

Multiple Choice

Which of the following statements is true of using a strategic buffer in bad-news messages?

• A) A strategic buffer is an opening that is relevant to the message but does not state the bad news.
• B) A strategic buffer is used to deliver the message directly without a preceding explanation.
• C) A strategic buffer is used to convey bad news without hurting the sentiments of the reader.
• D) A strategic buffer is an opening that is not relevant to the topic of the message.
• E) A strategic buffer is used when the writer wants to avoid offering an alternative solution to the reader.

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Definitions:

Endoscope

A medical instrument consisting of a long, thin, flexible tube with a light and a video camera, used to view the interior of a hollow organ or cavity in the body.

Personal Protective Equipment

Equipment worn to minimize exposure to hazards that cause serious workplace injuries and illnesses, which may include gloves, helmets, goggles, etc.

Law

A rule of conduct established and enforced by an authority or governing body, such as the federal government.

Medical Office

A facility where physicians and other healthcare professionals provide diagnosis, treatment, and other health services to patients.