Which of the Following Is the Best Way to Begin

question 6

Multiple Choice

Which of the following is the best way to begin a message refusing an adjustment on a clothes dryer?

• A) We apologize for your problems with your clothes dryer.
• B) You should not have experienced problems with your clothes dryer.
• C) You are right to expect your clothes dryer to withstand normal use.
• D) I must refuse your request for reimbursement of your clothes dryer.
• E) The instructions state that it is necessary to remove the lint from the lint trap after each use.

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Definitions:

Superego

In psychoanalytic theory, the part of the personality responsible for moral standards and ideals, acting as a counterbalance to the id's impulses.

Conscience

The part of the mind that informs a person of the moral quality of their actions, guiding towards right and wrong.

Developmental Level

The stage of growth or progression in physical, emotional, intellectual, or social development typical for a certain age or group.

Superego

In psychoanalytic theory, the part of the personality responsible for the internalization of societal and parental standards of conduct, operating on the morality principle.