When Including Bad News in a Favorable Response, You Should

question 31

Multiple Choice

When including bad news in a favorable response, you should

• A) place the bad news in secondary positions.
• B) avoid using space emphasis.
• C) present the bad news at the end of the message.
• D) present the bad news at the beginning of the message.
• E) present the bad news in the main clause of the message.

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Definitions:

Work Independently

The ability to perform tasks, make decisions, and solve problems without direct supervision or assistance.

Culturally Competent

The ability to understand, communicate with, and effectively interact with people across cultures by acknowledging and respecting their beliefs, behaviors, and needs.

Intervention Techniques

Specific methods or strategies employed in intervening in a situation or process, aimed at producing a change or achieving a particular outcome.

Cultural Values

The core principles and ideals upon which an entire community exists, guiding beliefs and preferences that are shared among the members of a culture.