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Using the you-viewpoint means thinking beyond the recipients' perspective to consider your goals as a group.
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Q19: In the process of communication, once the
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Q30: Colloquialisms add color and an additional level
Q41: You should avoid the use of informal
Q52: Why is the following statement potentially insulting
Q66: Which of the following is the most
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Q73: Colette is a business executive from France,