When a Business Letter Uses a Colon After the Salutation

question 65

Multiple Choice

When a business letter uses a colon after the salutation and a comma after the complimentary close, it is said to be using

• A) closed punctuation.
• B) mixed punctuation.
• C) open punctuation.
• D) subject punctuation.
• E) limited punctuation.

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Definitions:

Settlement

The resolution of a dispute or claim, often involving an agreement reached between parties outside of court.

Goodwill Gesture

An action taken to show positive intent, often aimed at strengthening relationships or alleviating conflicts.

Routine Request

A standard or regular solicitation for services, information, or actions that follows an established procedure.

Strong Close

A powerful conclusion or ending that leaves a memorable impression, often used in presentations or speeches.