William Wants to Communicate Information to a Client, but He

question 30

Multiple Choice

William wants to communicate information to a client, but he thinks that the information runs the risk of evoking a negative response. In this context, which of the following formats should William use to organize the information in his message?

• A) chronological order
• B) direct order
• C) topical order
• D) indirect order
• E) spatial order

---

Definitions:

Optic Nerve

A crucial nerve in the visual system that transmits visual information from the retina to the brain.

Physical Symptom

A bodily manifestation of a condition or disease, which is often objectively observed or measured.

Somatic Symptom Disorder

A mental disorder characterized by an excessive focus on physical symptoms that cause significant distress or impairment in daily functioning.

Secondary Gains

Benefits indirectly derived from being sick, such as attention, escape from duties, or financial gain.