The Social Media Manager for a Small Start Up Firm

question 31

Multiple Choice

The social media manager for a small start up firm posts a link to the company's Facebook page describing an upcoming customer appreciation event. This form of communication can be categorized as

• A) internal-operational communication.
• B) external-operational communication.
• C) personal communication.
• D) verbal communication.
• E) grapevine communication.

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Definitions:

Voice Quality

The characteristics of a person's voice that make it unique, including tone, pitch, and volume, which can influence communication effectiveness.

Breathiness

A vocal quality characterized by a noticeable amount of airiness or airflow during phonation, often indicating a speech or vocal condition.

Personality Judgment

The evaluation or assessment of an individual's character or traits based on their behavior or expressions.

Conscientiousness

A personality trait characterized by organization, dependability, efficiency, and a strong sense of duty.