A Person Who Has to Deliver Bad News Should Avoid

question 62

Multiple Choice

A person who has to deliver bad news should avoid

• A) using a neutral subject line for the message.
• B) including a short buffer at the beginning of the message.
• C) expressing sympathy to the readers.
• D) taking the blame for something that is not his or her fault.
• E) providing a rationale for the unfavorable decision made.

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Definitions:

Lysine

An essential amino acid required by the human body for growth and tissue repair, not synthesized by the body and must be obtained from the diet.

Stereosiomer

Molecules with the same molecular formula and sequence of bonded atoms, but they differ in the 3D orientation of their atoms in space.

Carboxylic Acid

Organic compounds that contain a carboxyl group (-COOH), which consists of a carbon atom double-bonded to an oxygen atom and single-bonded to a hydroxyl group.

Oligopeptide

An oligopeptide is a short chain of amino acids, typically having fewer than 20 residues, connected by peptide bonds.