The Following Is a Quotation from a Negative Performance Review

question 13

Multiple Choice

The following is a quotation from a negative performance review delivered by a senior manager to a team leader: "I know you and your team have the potential to turn things around for our next performance review; hence, we need to totally focus on getting everything right from now on." The performance review is ineffective because it

• A) does not focus on attitudes and intentions.
• B) does not use the sandwich approach.
• C) uses a compliment as a buffer statement.
• D) uses a teaser message as an opening statement.
• E) does not provide measurable and realistic expectations.

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Definitions:

Extraversion

Extraversion is a personality trait associated with outgoing, energetic behavior, in contrast to introversion, which is characterized by more reserved and solitary characteristics.

Attractiveness

A quality that makes an individual appealing or desirable to others, often assessed by physical appearance but also including personality traits.

Trait

A distinguishing quality or characteristic of an individual, often used to describe personality.

Self-Monitoring

The practice of observing and regulating one's own behavior in social situations to fit into different environments or to achieve personal goals.