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The Federal Reserve Act
Customer's Point
The perspective or standpoints of a customer on a particular issue, product, or experience, reflecting their needs, preferences, or expectations.
Assumptive Close
A sales technique in which the salesperson assumes that the customer has already decided to purchase and moves forward with steps to complete the sale.
Prospect
A qualified person or organization that has the potential to buy a salesperson’s good or service.
Alternative-Choice Close
A sales technique where the salesperson presents multiple options to the prospect, assuming a sale in any case rather than asking for a yes or no answer.
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