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Pongtorn receives an email in which a colleague accuses him of not caring about the success of the team. Pongtorn responds by with an email that apologizes for giving that impression and reports his progress on the tasks the team assigned him. What action has Pongtorn just taken?
Personality Traits
Enduring characteristics or qualities that define an individual’s patterns of thought, emotion, and behavior.
Extraverted
A personality trait characterized by outgoingness, high energy, and a preference for social interaction.
Emotional Labour
The process of managing feelings and expressions to fulfill the emotional requirements of a job.
Waiters
Service professionals who take orders, serve food and beverages, and attend to guests' needs in dining establishments.
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