For the Past Couple of Months, Many Employees Working at Exterior

question 13

Multiple Choice

For the past couple of months, many employees working at Exterior Inc. have been quitting their jobs. Jason from the human resources department is given the responsibility of analyzing the reasons behind this problem. After conducting a thorough research, Jason finds that the employees were not happy with their salary and hence had no motivation to work. How will Jason structure his message if he wants to use the deductive, or direct, approach?

• A) start with a call to action; lay out the supporting reasons; conclude with the primary message
• B) state the primary message; lay out supporting reasons; conclude with a call to action
• C) lay out the supporting reasons in careful order; state the primary message
• D) state the primary message; give the call to action; lay out the supporting reasons
• E) start with a call to action; state the primary message; lay out the supporting reasons

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Definitions:

Paying Customer

An individual or entity that purchases goods or services, contributing to a business's revenue.

Frequent Flyer

A loyalty program member who travels regularly with a particular airline and earns points or miles that can be redeemed for travel-related benefits.

Total Capacity

The maximum output or production level that a facility, system, or organization can achieve under normal conditions.

Overbooked

The state of accepting more reservations or commitments than the available capacity can accommodate.