Which of the Following Is One of the Three Functional

question 34

Multiple Choice

Which of the following is one of the three functional imperatives in services management?

• A)The management function.
• B)The outputs function.
• C)The inputs function.
• D)The servicescape function.
• E)The human resources function.

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Definitions:

Strikes

Work stoppages initiated by employees to press for better wages, conditions, or other labor issues.

Union Membership

The status of being a member of a labor union, which is an organization that represents the collective interests of workers in negotiations with employers over wages, benefits, and working conditions.

Unionization Rate

The proportion of workers in a workforce or industry that are members of a labor union, reflecting organized labor's prevalence.

Industrial Nations

Countries with developed economies characterized by significant industrial activity, high standards of living, and advanced technological infrastructure.