Which of the Following Is Not a Critical Dimension for Successful

question 39

Multiple Choice

Which of the following is not a critical dimension for successful implementation of TQM in a service context?

• A)information and analysis system
• B)customer focus
• C)human resource management
• D)employee satisfaction
• E)decision centralization

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Definitions:

Biological and Chemical Weapons

Weapons that utilize toxic materials or infectious agents to harm or kill humans, animals, or plants.

Will to Develop

The determination and commitment shown by individuals or societies to improve economic conditions, infrastructure, and standards of living through innovation and investment.

Economic Growth

An increase in a country’s ability to produce goods and services, reflected in an increase in real GDP over time.

Human Capital Investment

The process of increasing the value of a workforce through education, training, and health improvements.