Which of the Following Is NOT a Broad Dimension of Service

question 16

Multiple Choice

Which of the following is NOT a broad dimension of service quality?

• A)Tangibles
• B)Reliability
• C)Responsiveness
• D)Transcendence
• E)Assurance

Identify the adaptation-level phenomenon and its impact on happiness and satisfaction.

Explain the effects of relative deprivation on personal happiness and behavior.

Describe strategies for improving subjective well-being and managing emotions.

Understand the role of environmental and cognitive factors in subjective well-being.

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