Procedural Justice Concerns the Compensation That a Customer Receives as a Result

question 22

True/False

Procedural justice concerns the compensation that a customer receives as a result of the losses and inconveniences incurred because of a service failure.

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Definitions:

pH

A measure of the acidity or alkalinity of a solution, quantified on a scale where 7 is neutral, values less than 7 are acidic, and values greater than 7 are alkaline.

Acidic

Describes a substance with a pH less than 7, indicating a higher concentration of hydrogen ions.

pH

A numeric scale used to specify the acidity or basicity of an aqueous solution, with values ranging from 0 (acidic) to 14 (basic).

Buffers

Solutions or substances that minimize changes in pH when acids or bases are added to them, maintaining stability in biological and chemical systems.