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Discuss the framework of the five key processes involved in a CRM strategy.
"Split Mind"
A layman's term often associated with schizophrenia, implying a disconnection or lack of integration among thoughts, identity, memory, and perception.
Excitable
Easily stirred or capable of being stimulated or excited quickly.
Productive
The state of being able to produce goods, services, ideas or results, often associated with efficiency and effectiveness.
Mania
An extreme or excessive enthusiasm or excitement, often a symptom of bipolar disorder characterized by elevated moods, energy, and activity.
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