Which of the Following Is NOT an Example of Common

question 36

Multiple Choice

Which of the following is NOT an example of common CRM applications?

• A)Data collection
• B)Data analysis
• C)Market reinvestment
• D)Sales force automation
• E)Call center automation

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Definitions:

Moving Toward

Connecting with others as a way of dealing with anxiety.

Moving Away

Trying to find peace by avoiding others and escaping conflict.

Basic Fault

A lack of connection between the child and mother that can later impact adult relationships.

Split Object Image

A concept in psychology referring to the mental representation a person has of another being, divided between positive and negative perceptions.