Excellent Service Firms Use All of the Following to Identify

question 21

Multiple Choice

Excellent service firms use all of the following to identify the best job candidates EXCEPT ____________.

• A)observing behavior
• B)conducting personality tests
• C)interviewing applicants
• D)viewing transcripts
• E)providing applicants with realistic job previews

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Definitions:

Migration

The movement of people from one location to another with the intention of settling temporarily or permanently in the new location.

Income

The financial gain received by an individual or entity, typically through work, investments, or other economic activities.

CSR (Corporate Social Responsibility)

The practice by companies to act in an ethically responsible manner towards society and the environment beyond the legal obligations and economic interests of the firm.

Economic Enrichment

The process of increasing wealth or economic resources for individuals, communities, or nations.