A _____ Orientation Focuses More on How the Firm Provides

question 58

Short Answer

A _____ orientation focuses more on how the firm provides value to customers than on the physical product.

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Definitions:

Product Inspection

The process of examining and testing items or goods to ensure they meet specified standards or requirements before being sold or shipped.

Adds Value

The process of enhancing a product or service before offering it to customers, increasing its desirability and worth.

Cross-training

A strategy where employees are trained in multiple skills or job functions to increase versatility and flexibility within the workforce.

Improve Flexibility

Refers to the ability of a system or operation to adapt to changes or variations in conditions, demand, or the environment.